Frequently asked questions
WHAT IS CARDPOINTE?
- Research and reconcile transactions/settlements
- Print and export detailed transaction and settlement reports
- Store customer profiles and automate recurring billing plans
- Set up and activate multiple users within a single account
- and so much more…
CardPointe allows you to process transactions on a retail terminal, the mobile app (smart phone and iPad compatible) and the online virtual terminal and view transactions in real time across any CardPointe reporting tool.
HOW MUCH DOES CARDPOINTE COST?
WHY SHOULD I USE CARDPOINTE?
We invite you to decide for yourself. Check out the pricing page for the latest CardPointe promotion!
IS THERE A LONG TERM CONTRACT TO SET UP CARDPOINTE?
HOW DO I SET UP AN ACCOUNT?
IS IT REALLY THAT SIMPLE TO USE?
See our tutorials page for detailed video training on the virtual terminal, mobile phone app and the CardPointe retail terminal.
HOW SECURE IS MY CUSTOMER'S PAYMENT INFO?
WHEN WILL I BE BILLED?
You will be billed for Cardpointe services every month for the corresponding processing fees and your montly access fee. A statement of charges will is automatically saved in the CardPointe reporting center for you to view/download.